Site Map

  • Capabilities
    Multi Service specializes in designing customizable, end-to-end payment solutions, including commercial credit and risk, program management, billing, payment, systems technology, and marketing services to accommodate your specific commercial payments challenge.
    • Management Services
      Comprehensive, dedicated program management services, including customer service, merchant support, secure data storage and reporting for your private label billing and payment program.
      • Reporting & Data
        All transaction data collected by Multi Service is available for your access and analysis 24/7 online.
      • Program Management
        Business-savvy technical experts to implement, manage, and support you and your private label commercial net pay program.
      • Customer Service
        24x7x365 multi-lingual customer service representatives supporting your commercial customers in your name.
      • Merchant Support
        Hours and expertise tailored to support your merchant locations.
    • Billing Services
      Advanced account flexibility to meet your commercial customers' unique business needs, including purchasing controls as well as decentralized billing and payment options.
      • Purchasing Controls
        Transaction volume or frequency limitations, purchase order (PO) requirements, or reference number requirements designed by your commercial customers for their specific business needs.
      • Billing & Payment Options
        Consolidated bills with detailed transaction information, provided in the preferred language, currency and format of each commercial customer.
      • Customer Account Options
        Multi Service provides physical or virtual cards according to your customers' preferences.
    • Payment Services
      Authorization, transaction data transmission and reimbursement services for your corporate or independent sales channels in your name.
      • Payment Application Services
        Customers of your private label billing and payment program choose their own payment preferences, including method, currency, and language.
      • Authorization & Settlement Solutions
        Multi Service offers merchants multiple authorization and settlement options to ensure seamless integration between their operations and your commercial billing and payment program.
      • Reimbursement Administration
        Transaction reimbursements to you or your merchants on time, every time.
      • Acquiring & Issuing
        Multi Service is a PCI-compliant issuer and acquirer in the United States with Level III data capabilities.
      • Card Embossing & Encoding
        In-house embossing and encoding to customize the information embossed on cards for your commercial customers.
    • Systems Technology
      Seamless integration between Multi Service and your existing business systems and point of sale solutions as well as complete access to online program management tools.
      • System Interfaces
        Authorization and settlement interfaces streamline billing and payment program communications.
      • Program Websites
        Custom-built, branded program websites incorporate account management and reporting tools to support you, your merchants', and your customers' business goals.
      • Point of Sale Solutions
        Countertop or online point of sale solutions and integration with existing applications for merchant locations.
      • Data & Network Security
        Data and network security help ensure the confidentiality of your program data.
    • Credit-Related Services
      Underwriting, risk management, receivables and collections services specialized for business-to-business sales.
      • Commercial Underwriting
        Complete credit application reviews and underwriting services specialized in evaluating the credit risks and needs of commercial businesses.
      • Receivables Ownership
        Private label billing and payment program credit risk owned fully by Multi Service, shared with the client, or owned by the client.
      • Risk Management
        Regularly scheduled account reviews monitor commercial customer credit usage and risk within your private label billing and payment program.
      • Collections Services
        Dedicated account representatives work directly with your commercial customers in your name.
    • Marketing Services
      Customer segmentation, strategic acquisition and retention marketing campaigns, creative design and production services, post-campaign analysis and ongoing strategic recommendations for growing your commercial portfolio.
      • Strategic Marketing Campaigns
        Communications programs to secure new customers, grow customer spend, and increase the profitability of your commercial billing and payment program.
      • Creative Design & Production
        Design and development of card stock, brochures, applications, welcome packages, billing inserts, websites, and more.
      • Campaign & Customer Data Analysis
        Customer segmentation and profiling utilized to develop results-driven campaign strategies to grow your commercial private label billing and payment program.
      • Loyalty & Rewards Programs
        Design and implementation of behavior-triggered incentive programs to increase customer loyalty and reward buying behaviors within your commercial portfolio.
  • eVIVA Industry Solutions
    Adaptable billing and payment framework programs specifically designed for the trucking and retail industries.
    • Trucking
      A full-service national accounts program support tool that enables Original Equipment Manufacturers (OEMs) in the trucking industry to provide price verification and consolidated billings to their national fleet accounts and guaranteed reimbursements to dealers.
      • Business Advantages
        Evaluating the challenges within the standard OEM-Distributor-National Fleet Customer sales model and the solutions provided by a private label commercial billing and payment program.
      • Strategic Partners
        Multi Service partners with businesses within the trucking industry that can provide added value to our clients and their private label net pay programs.
    • Retail
      A commercial sales management and growth program for retail clients seeking to minimize portfolio risk and maximize the value of their commercial portfolios.
      • Business Advantages
        Evaluating the differences between commercial and consumer credit programs and the solutions provided by a private label commercial billing and payment program.
    • Custom Solutions
      Multi Service specializes in the design and development of flexible, scalable private label net pay programs to support the growth of business-to-business portfolios.
    • Other Industry Solutions
      Multi Service has designed commercial payment programs for end-users requiring a consolidated payment method from networks of diesel and marine fuel suppliers as well as European tools, tunnels, and taxes.
  • Knowledge Center
    A collection of news, resources, and information regarding the payments industry and private label payment programs.
    • Thought Leadership
      Case studies and white papers reviewing client private label net pay program successes and pertinent payment industry topics.
    • Industry Events / Links
      Links to key trade conferences and events in the trucking, airline, retail, travel, and payments industries.
    • Glossary
      The Multi Service guide to Payment Industry terminology.
  • Blog
    The Payments Puzzle Box pieces together insights and updates from Multi Service payments industry professionals on a weekly basis.
  • NewsRoom
    Quick facts and the latest news from Multi Service.
  • Strategic Partners
    Business partners who provide added value to Multi Service private label net pay clients.
    • Client List
      Multi Service creates commercial payment programs that solve unique business challenges and provide clients with the opportunity to grow their commercial businesses.
  • FAQ
    Frequently asked questions regarding Multi Service, private label programs, and the payments industry.